Privacy Policy
This Privacy Policy describes how SmallOutboardMotors.shop (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website (the “Site”).
1. INFORMATION WE COLLECT
When you visit or interact with the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
A. Personal Information You Provide Directly
- Contact & Shipping Data: Name, billing address, shipping address, email address, and phone number.
- Payment Information: Credit/debit card numbers, digital wallet information, or banking details (processed securely via third-party payment gateways; we do not store full credit card numbers on our servers).
- Order & Account Details: Purchase history, saved items, customer support communications, and product inquiry records.
B. Automatically Collected Information
- Device & Usage Data: IP address, browser type, operating system, device identifiers, referring/exit pages, and timestamps.
- Cookies & Tracking Technologies: Pages viewed, search terms, cart activity, and navigation patterns via cookies, web beacons, and analytics tools.
2. HOW WE USE YOUR INFORMATION
We use your personal information to provide our services, process orders, and improve your overall experience:
- Order Fulfillment: To process transactions, handle payment verification, package items, arrange parcel or LTL freight shipping, and send order tracking updates.
- Customer Support: To respond to inquiries regarding engine specifications, order updates, returns, or technical support.
- Marketing & Communications: To send promotional emails, special offers, or product updates (only if you have opted in). You may opt out at any time.
- Site Security & Fraud Prevention: To monitor for potential risks, fraudulent orders, or unauthorized account access.
- Legal Compliance: To comply with applicable tax laws, government regulations, or DOT shipping compliance records.
3. SHIPPING & THIRD-PARTY DATA SHARING
We do not sell, rent, or trade your personal information. We only share your data with necessary third parties under the following circumstances:
- Freight & Parcel Logistics Providers: To deliver your outboard motor, we share your name, shipping address, and phone number with third-party carriers (e.g., UPS, FedEx, LTL freight operators) to coordinate delivery appointments and liftgate services.
- Payment Processors: Transaction details are passed securely to authorized payment gateways to process orders.
- Service Providers: Third-party vendor platforms for website hosting, analytics, email distribution, and customer support infrastructure.
- Legal Requirements: We may disclose information if required to do so by law, subpoena, or government regulation, or to protect our rights and property.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Keep track of items added to your shopping cart.
- Remember your browsing preferences.
- Analyze site traffic and user behavior to optimize website navigation.
You can set your browser to refuse all or some cookies. However, disabling cookies may affect the functional operation of your shopping cart and checkout process.
5. DATA SECURITY
We implement industry-standard technical and organizational security measures to protect your personal data, including SSL (Secure Sockets Layer) encryption during transmission. While we take every reasonable precaution to safeguard your information, no internet transmission or electronic storage method is 100% secure.
6. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or tax reporting requirements (such as retaining sales tax records).
7. YOUR RIGHTS & CHOICES
Depending on your jurisdiction (e.g., California Consumer Privacy Act / CCPA), you may have the following rights regarding your personal data:
- Access & Portability: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request the erasure of your personal data, subject to certain legal obligations (e.g., tax records).
- Opt-Out: Unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any promotional email.
8. THIRD-PARTY LINKS
Our Site may contain links to external websites (e.g., manufacturer warranty portals or payment providers). We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their respective privacy policies.
9. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or operational, legal, or regulatory requirements. Any updates will be posted on this page with a revised “Last Updated” date.
10. CONTACT US
For questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
- Website: https://smalloutboardmotors.shop
- Email: privacy@smalloutboardmotors.shop
- Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)
